1. Services

Bluer Media LLC provides graphic design, brand identity, packaging design, print design, digital design, motion graphics, illustration, and related creative services ("Services") as agreed upon in writing via email, proposal, or invoice.

All Services are performed entirely in-house. We do not subcontract creative work without the Client's prior written consent.

2. Project Briefs & Quotes

All projects begin with a written brief submitted by the Client. We will provide a detailed quote within 1–2 business days. Quotes are valid for 14 days from the date of issue.

A project is considered confirmed when the Client provides written approval of the quote and pays any required deposit. We reserve the right to decline any project at our discretion prior to confirmation.

3. Payment Terms

Unless otherwise agreed in writing:

• A 50% deposit is required before work begins on any project valued over $500.
• The remaining 50% balance is due upon delivery of final files, before transfer.
• Projects under $500 may be invoiced in full upfront.
• Invoices are due within 14 days of issue unless otherwise stated.
• Late payments beyond 14 days may incur a late fee of 1.5% per month on the outstanding balance.

We accept payment via bank transfer, PayPal, or other methods as specified on the invoice. All prices are in USD unless stated otherwise.

4. Revisions

Each project includes a reasonable number of revisions as outlined in the project quote. Unless otherwise specified:

• Standard projects include 2 rounds of revisions.
• A "revision" means minor changes to an approved concept — not a new direction or scope change.
• Additional revision rounds beyond what is included will be billed at our current hourly rate.
• Significant changes to project scope or direction after work has begun may require a revised quote.

5. Intellectual Property & Ownership

Until full payment is received, all work produced by Bluer Media LLC — including drafts, concepts, and final files — remains the sole intellectual property of Bluer Media LLC.

Upon receipt of full payment, ownership of the final agreed deliverables transfers to the Client for the uses specified in the project scope. Unless otherwise agreed in writing:

• The Client receives rights for commercial use of the final delivered files.
• Bluer Media LLC retains the right to display all work in its portfolio, website, social media, and marketing materials.
• Preliminary concepts, rejected designs, and working files remain the property of Bluer Media LLC.
• Source files (editable project files) are not included unless explicitly agreed upon and priced separately.

6. Client Responsibilities

The Client is responsible for:

• Providing accurate, complete, and timely briefs, content, assets, and feedback.
• Ensuring all materials supplied (text, images, logos) do not infringe any third-party rights.
• Reviewing and approving proofs and designs in a timely manner.
• Final approval of all deliverables before print production or publication. Bluer Media LLC is not liable for errors approved by the Client.

7. Timelines & Delivery

Project timelines are estimated in good faith and confirmed in writing at project start. Delivery dates may be affected by delays in Client feedback, changes to project scope, or circumstances beyond our reasonable control. We will communicate any changes promptly and are not liable for costs or losses arising from delays outside our control.

8. Cancellation

Either party may cancel a project in writing. In the event of cancellation:

• Any deposit paid is non-refundable.
• If work completed exceeds the deposit value, the Client is liable for payment for all work completed to date at our standard rates.
• If we cancel a project without cause, we will refund any portion of the deposit not yet applied to completed work.

9. Confidentiality

We treat all Client information, briefs, and business materials as confidential and will not disclose them to third parties without consent, except as required by law or as necessary to deliver the Services.

10. Limitation of Liability

To the maximum extent permitted by law, Bluer Media LLC's total liability for any claim shall not exceed the total amount paid by the Client for the specific project giving rise to the claim. We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of revenue, loss of data, or business interruption.

11. Warranties

We warrant that our work is original and does not knowingly infringe third-party intellectual property rights. We do not warrant that designs will achieve any specific business outcome. The Client warrants that all materials provided for use in projects are owned by or properly licensed to the Client.

12. Governing Law

These Terms are governed by the laws of the State of North Carolina, USA. Any disputes shall be subject to the exclusive jurisdiction of the courts of North Carolina.

13. Changes to These Terms

We reserve the right to update these Terms at any time. The current version is always available at bluer.media/terms-conditions/. Continued engagement of our services after changes constitutes acceptance of the updated Terms.